This time, choose “Remove all devices” > click OK.Hold option + shift on your keyboard and click the Bluetooth icon again.
If that didn’t work, you can remove all of your Bluetooth devices and then reset the module (keep in mind you’ll need to re-pair all of your Bluetooth devices after this): Here’s how this looks: Remove all devices + reset Bluetooth module
Your Bluetooth devices will disconnect for a moment as the module resets and should automatically reconnect. 
On the confirmation prompt, choose “OK”. While holding option + shift on your keyboard, click the Bluetooth icon in the menu bar. Press return, then enter your password in asked. Type in the command “sudo pkill bluetoothd”. The option + shift + click on the Bluetooth icon in the menu bar (detailed below) doesn’t show a Bluetooth reset option in Monterey so you’ll need to run a Terminal command. If you’re still having trouble with Bluetooth issues, you can reset your Mac’s Bluetooth Module: Make sure you have a wired keyboard/mouse for Mac desktops. Keep in mind this will disconnect all of your Bluetooth accessories including your mouse/keyboard. Finally, don’t have materials between your Mac and Bluetooth devices like metal, concrete. Turn off USB devices that aren’t in use. Move USB/Thunderbolt hubs further away from your Mac and Bluetooth devices (and don’t place them on top of your Mac). Move some WiFi devices to 5GHz since Bluetooth and WiFi both use 2.4GHz. Remove other devices like phones, cameras, power cables, etc. Bring your Mac and Bluetooth devices closer together. You can also unpair a Bluetooth device and re-pair to see if there’s an improvement (Bluetooth in the menu bar > Bluetooth preferences > hover over a device > click the “x” icon > choose “Remove”)Īpple notes in a support document that if you’re seeing intermittent Bluetooth issues, it’s good to check for interference. Turn off your Bluetooth device and back on again, you can do the same with Bluetooth on your Mac (click the Bluetooth icon in the menu bar – top right of your Mac’s screen). Make sure your Bluetooth device is charged. Check if macOS is up to date ( > About This Mac > Software Update…). 
You’ve probably tried these steps, but if not, start here: How to fix Mac Bluetooth issues Software update, power cycle, unpair Whether you’ve got a new Apple Silicon Mac or are having trouble with Bluetooth on an Intel one, we’ll cover multiple approaches to fix Mac Bluetooth issues.
Remove all devices + reset Bluetooth module.
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